About Us

Our care homes are dedicated to nurturing, safety, and development.

Shore Care Services Mission

Our Mission

Our mission is to provide a safe, stable and nurturing homes where every child and young person feels valued, cared for and supported. We aim to help each young person overcome challenges, build confidence and reach their full potential. Through positive relationships, shared experiences and a trauma-informed approach, we support their individual needs while providing clear routines, healthy boundaries and consistent care. By creating warm and supportive environments, we help young people develop the skills and resilience needed for a brighter future.

Our Model

Our Trauma Recovery Model (TRM) guides how we understand and support young people who have experienced difficult life events. It combines knowledge from child development, attachment theory and neuroscience with practical, relationship-based care.

This approach helps our team understand the needs behind behaviours and respond with the right support at the right time. By prioritising trusting relationships and therapeutic interactions, we create environments where young people feel safe, understood and able to begin their journey towards recovery and resilience.

Dr. Sam – Clinical Lead

Dr Sam is our Clinical Lead and a highly experienced Clinical Psychologist with a strong commitment to supporting the emotional wellbeing of children and young people. She brings specialist knowledge in trauma-informed and relationship-based approaches, helping our team understand and respond to the individual needs of every young person in our care.

Dr Sam works closely with both young people and staff, providing guidance, consultation and reflective support to ensure our homes offer compassionate, psychologically informed care. Her work helps create environments where young people feel understood, supported and able to develop the confidence and resilience needed for a positive future.

Meet Our Team

Our team is made up of dedicated and experienced professionals who are passionate about supporting young people. By working together, sharing knowledge and building strong relationships, they create stable, supportive environments where young people feel safe, understood and encouraged to grow. Many of our team have worked together for a number of years, providing consistency and stability for the young people we care for.

Michelle Cookson

Manager Willow House

I have 6 years’ experience in residential childcare and have found it to be a very fulfilling career. As a manager, it is incredibly rewarding to watch young people grow and develop into adulthood. Working closely with them and seeing the progress they make is truly gratifying.

Rebecca Lamb

Manager Mariners Lodge & RI

Hi, I’m the Regional Manager and RI at Shore Care Services with over 20 years’ experience. Currently completing my Level 7 in Strategic Leadership, my ethos is remaining connected and in tune to our children and team members. At home, I have two neurodiverse children, two crazy pointers, and a fiancé who’s never quite grown up!

Sophie Walton

Registered Manager Riverside Lodge

Hi, I’m Sophie, the Manager at Riverside Lodge. I’ve worked with children for over 10 years and are a registered Social Worker. I truly feel that through developing meaningful relationships, feeling safe and loved, we can have a lifelong impact and positively help shape our children’s lives. Outside of work, I love keeping myself busy with an active lifestyle and experiencing new cultures!

A Day in the Life – Working for Shore Care Services

Work, play, sleep repeat should be the motto of the Support Worker.  Waking in the morning, I help our young people to get ready for the day.  For some getting up is the challenge, others do they have their homework? and for others figuring out what I can do to keep up with their learning/work/training and appointments so I can help if they need me.  Then I support them with whatever they’re doing for the daytime, transporting, staying with and bringing home if needed.

After the ‘work’ it’s time to make sure we’re all well fed and watered ready for the evening plans, sometimes we squeeze something in before dinner to keep active or make dinner together. Each week we make sure everyone has a say in their menus before we do the weekly shops.

Time for play, football in the garden, a trip to the cinema or local pool hall, a walk in the countryside, along the beach or just round the block, dance or martial arts clubs or simply time playing a board game or console or watching a film or sport on TV.

Then time to settle for sleep, often with our help to settle, as sleep isn’t easy when you’re not in your own bed or bedroom, especially at first.

All of this done whilst ensuring we record the positive experiences, challenges, changes and day-to-day life so our young people can look back and say we did the best we could for them whilst they lived with our Riverside family. We are fortunate to be able to do this as we go through the day through portable devices and electronic recording, we work as a team to make sure everything gets done.